At Dr. Dabbz, we strive to ensure your complete satisfaction with every purchase. However, we understand that there may be occasions where you may need to return a product. Please review our return policy below to make sure your return meets our guidelines:

1. **Eligibility for Returns:**
   – Items must be returned within 14 days of purchase.
   – Items must be unused, undamaged, and in their original packaging.
   – Personalized or customized items cannot be returned unless they arrive damaged or defective.
   – Items marked as “Final Sale” cannot be returned or exchanged.
2. **Return Process:**
   – To initiate a return, please contact our customer service team at Info@DrDabbz.com to request a return authorization (RA) number.
   – Include the RA number on the outside of the package and enclose a copy of the original packing slip or order confirmation inside the package.
   – Ship the item back to us using a trackable shipping method. Customers are responsible for return shipping costs unless the item is being returned due to damage, defect, or our error.
3. **Refunds:**
   – Once we receive your return and verify that it meets our return policy guidelines, we will process a refund to the original form of payment within 3-5 business days.
   – Shipping charges are non-refundable, except in cases where the return is due to damage, defect, or our error.
4. **Damaged or Defective Items:**
   – If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
   – Please provide photos of the damaged or defective item(s) along with your return request for expedited processing.
5. **International Returns:**
   – International returns must be shipped back to us at the customer’s expense. We recommend using a trackable shipping method to ensure safe delivery.
6. **Restocking Fee:**
   – A restocking fee may apply to certain returns, especially for items that are returned in a used or damaged condition.
7. **Changes to This Policy:**
   – Dr. Dabbz reserves the right to modify or update this return policy at any time. Any changes will be effective immediately upon posting to the website.

By making a purchase on our platform, you agree to abide by the terms of this return policy.

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our live customer support or by email at Info@DrDabbz.com. We are here to assist you and ensure your shopping experience is exceptional.

Thank you for shopping with us!

Sincerely,

• Dr. Dabbz